Support Policy Page
1. Introduction Welcome to PrettyKart.com! We are committed to providing high-quality support to ensure a seamless shopping experience. This policy outlines our support services and response times.
2. Support Channels We offer customer support through the following channels:
Email Support: admin@prettykart.com (Responses within 24 hours)
Phone Support: 03322268086 (Available 10 AM to 6 PM, (Monday-Friday)
3. Support Scope Our support team assists with:
Order placement and tracking
Payment-related queries
Product inquiries and recommendations
Returns, refunds, and exchange assistance
Account management and login issues
Technical issues with the website or mobile app
4. Response Times
General inquiries: Within 24 hours
Order-related issues: Within 48 hours
Refunds and returns: Processed within 5-7 business days
Urgent issues: Prioritized for immediate assistance
5. Returns & Refunds
Customers can request returns within 7 days of delivery for eligible products.
Refunds are processed within 5-7 business days after approval.
Exchanges depend on product availability.
6. Exceptions & Limitations
We do not provide support for third-party products purchased through external vendors.
We reserve the right to refuse support for abusive or fraudulent claims.
7. Updates to Support Policy PrettyKart.com reserves the right to modify this policy at any time. Any changes will be communicated via our website.
For any questions, feel free to contact us through our support channels. Thank you for choosing PrettyKart!
PRETTYKART - SHOP SMART, SHOP PRETTY!
Welcome to PrettyKart – Shop Smart, Shop Pretty!
In the fast-paced digital world, shopping has become more convenient and enjoyable than ever. At PrettyKart, we strive to bring you a seamless and delightful e-commerce experience, offering a wide range of products to cater to all your shopping needs.
Why Choose PrettyKart?
PrettyKart is designed to provide a hassle-free and secure online shopping platform. Whether you are looking for trendy fashion, high-quality electronics, home essentials, beauty products, or lifestyle accessories, we have it all under one roof. Our user-friendly interface ensures smooth navigation, while our robust payment gateway guarantees secure transactions.
Our Commitment to Quality and Customer Satisfaction
At PrettyKart, customer satisfaction is our top priority. We collaborate with trusted brands and verified sellers to ensure that you receive only the best products. Our dedicated customer support team is always available to assist you with any inquiries, making your shopping experience truly enjoyable.
Exclusive Deals and Offers
We love giving our customers the best value for their money! With exclusive deals, discounts, and seasonal sales, PrettyKart helps you save while you shop. Subscribe to our newsletter and follow us on social media to stay updated on the latest offers and trends.
Fast and Reliable Delivery
We understand the excitement of receiving your orders on time. Our efficient logistics network ensures that your purchases are delivered swiftly and safely to your doorstep.
Join the PrettyKart Community
Shopping is more than just buying products; it's about experiencing convenience, reliability, and satisfaction. Join thousands of happy customers who trust PrettyKart for their online shopping needs. Explore our collection today and redefine your shopping experience!
Happy Shopping!
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